Frequently Asked Questions

If you got questions we have answer

We have a list of frequently asked questions about us

XE Local is a modern cross-border payment platform that simplifies international money transfers, currency exchange, and financial solutions for individuals and businesses worldwide.

We provide:

– Fast and secure international money transfers. 

– Real-time currency exchange with competitive rates. 

– Invoice payment and management for businesses. 

– API integration for automated payment processes. 

– Support for multi-currency wallets

Getting started is simple:

  1. Sign up on our website.
  2. Complete the identity verification process (KYC).

3. Add your payment details and start sending or receiving money securely.

We support over 150 currencies globally

Transfers are typically processed within 1–3 business days. Instant transfers are available for select currencies and regions

Our fees vary depending on the amount, payment method, and destination.

We prioritize your security by using advanced encryption technologies and adhering to the highest data protection standards, including GDPR and PCI DSS

If your transfer is still pending, you can request a cancellation through your account. Completed transactions cannot be canceled

Our dedicated support team is here to help. Contact us via:

– Email: support@xelocal.com

Yes, XE LOCAL makes paying international invoices simple. Upload the invoice, review the details, and confirm the payment in just a few clicks.

Absolutely! We offer tailored business solutions such as:

– Bulk payments to employees or vendors. 

– Multi-currency account management. 

– Automated payroll processing. 

You can view current exchange rates directly on our Currency Exchange Rates page.

For individuals: a valid passport or government-issued ID. 

For businesses: company registration documents and proof of ownership.

XE LOCAL operates in over 200 countries, providing worldwide access to seamless payment solutions.

We’re here to help 24/7. Contact us through:

– Email: support@xelocal.com 

With XE Local, you get:

– Competitive fees and exchange rates. 

– Transparent pricing with no hidden costs. 

– Fast and secure cross-border payments. 

– Tailored solutions for personal and business needs.